Privacy Policy

Your privacy matters to us. We collect only the information needed to fulfill your order—contact details, shipping address, and purchase records. Your information is never rented, sold, or shared with third parties for commercial purposes. We protect your data with strict security measures.

1. Information We Collect

We collect only the information necessary to provide our services:

• Identifiers: Name, email address, phone number, shipping address, IP address
• Order details: Purchased products, transaction records, and payment information (processed securely by our payment processor)
• Communication: Messages, support tickets, and feedback you send us
• Automatically collected data: Pages visited and cookies

We will not collect sensitive personal data such as race, health or genetic information.

2. How we use your information

We use your information to:

• Process and ship your orders
• Provide customer support and respond to your inquiries
• Comply with export control and legal obligations
• Send you marketing communications (you may unsubscribe at any time)
• Improve our website and products
• Detect and prevent fraud or security vulnerabilities

3. How we share your information

We never sell, rent, or exchange your personal information.

We share your information only with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping carriers
• Email service providers
• IT and analytics providers

All partners are bound by strict confidentiality agreements and may only use your data to provide services on our behalf.

4. Data Security

We use industry-standard security measures—including encryption, firewalls, and access controls—to protect your data. While no system is 100% secure, we regularly review our procedures to safeguard your information.

5. Data Retention

We retain your data only as long as necessary for order records, account management, and business operations. When no longer needed, we securely delete or anonymize this data.

6. Children’s Privacy

This website is not intended for individuals under 21 years of age. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please contact us and we will delete it immediately.

7. Cookies

We use cookies to enable essential website functions and for analytics. You can disable cookies in your browser settings, but some features may not work properly. We do not use targeted advertising cookies without your consent.

8. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date. We may also notify you via email where appropriate.

9. Contact Us

If you have any questions or privacy-related requirements, please contact us:

Email: info@peptidesbio.co

Website: peptidesbio.co

We are committed to protecting your privacy and will respond promptly.